:supertrace: About Supertrace

Supertrace is deploying the world’s first AI Network Engineer, build to self provision, build and heal networks at scale. We're building a suite of agents that will form the collective intelligence of the world's smartest network engineer.

About Supertrace AI

🗺️ Role Overview

We are seeking a Founding Senior Backend Software Engineer to join our innovative and collaborative team. In this role, you will play a key part in designing, developing, and scaling our platform, applications and agentic workflows.

You will work closely with cross-functional teams to build robust, efficient, and reliable systems that power our AI-driven solutions for network automation and operations.

You will be joining a team of ~7 engineers and are expected to own projects from end to end while driving the pace of product development.

📍 Location

New York City, NY (Hybrid, office 4 days a week)

📒 Key Responsibilities

• Design, develop, and maintain scalable software solutions that integrate with LLMs and timeseries neural networks.
• Collaborate with data scientists, AI researchers, and network engineers to build innovative solutions for real-time network diagnostics, auto-provisioning, and outage detection.
• Architect and implement high-performance, low-latency agentic LLM workflows that handle complex networking scenarios.
• Partner with DevOps to ensure seamless deployment, monitoring, and reliability of services in production environments.
• Participate in code reviews, mentor junior team members, and uphold best practices for software development.
• Work with stakeholders to define technical requirements, estimate development timelines, and deliver high-quality features on schedule.

✅ Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.